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About
Us: MDI Achieve (Texas)
MDI
Achieve (Texas), Inc., the home of QuickCARE Software, is located
in Frisco, Texas. Frisco has been and continues to be one of the
fastest growing cities. A 2007 Forbes study named Frisco as the
eighth fastest growing suburb in the United States.
We
view our relationships with our customers as long-term partnerships.
We're proud to say that over the years, we have built partnerships
with over a thousand nursing homes and senior healthcare facilities.
We approach each day with the attitude that simply meeting expectations
is not enough. We strive to exceed the expectations of all of our
customers.
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QuickCARE
V3.4 Update
The V3.4 Update
CD was released February 12th. Updates and Enhancements include:
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2008
Medicare A co-insurance rate increases
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New
Massachusetts bed hold rates
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NPI
Conversion of the Non-UB04 claims for California and New Jersey
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Medicare
Crossover Claims for Ohio and Michigan
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A
new My Reports tab that allows the user to schedule routinely
run Enterprise reports
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A
new Intermediary available in Payor Setup (Generic 8371) which
can be used with all Payor categories. All associated claims
for all HIPAA required fields will be validated so the user
can submit a UB04 in a standard 8371 file.
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The
UB04 Conversion for "create" and "validate"
has been completed for Alabama Medicaid, Arkansas SPSI Mercy
Care, and AHCCCS for Arizona Medicaid, Colorado, Iowa, Idaho,
Louisiana, New Hampshire, Ohio, Oklahoma, and Wisconsin.
For
more detailed information regarding the V3.4 update, please see
the "New in this Release" memo that accompanied your update
CD.
If
you have issues with your installation or questions about the new
features you can:
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Call
QuickCARE Support at 800-259-7633, Option 1
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Go
to www.quickcare.com and click on Online Help
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Go
to our Support Web Portal and log on using your
assigned customer login and password.
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MDS 3.0 - The Resident Interview
On January 24th
CMS held a Town Hall Meeting to provide the status of MDS 3.0, which
will be implemented in October, 2009.
One
of the significant changes from MDS 2.0 to MDS 3.0 is the use of
direct resident interview. Rather than attempting to gather information
about the resident from family members or facility staff, which
can be time consuming and inaccurate, MDS 3.0 uses interviews of
the resident to capture specific information. The resident interview
is perceived as a "significant advance" in MDS 3.0.
The
interview is:
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A method of conveying respect for the resident by asking how
they feel or there preferences; Respect is "fundamental
to high quality care and resident quality of life".
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The most accurate way to assess areas such as cognition, mood,
preferences, and pain. It has been proven that staff or family
impressions do not capture the resident's true conditions or
preferences, and that they may "underestimate" the
presence of treatable conditions.
-
Is a more efficient because information is gathered directly
from the source.
The
expectation is that the interview will create an ongoing dialog
with the resident through which it is "safe to report on symptoms
and care needs". CMS recognizes that care givers and staff
communicate daily with residents. The structured questions and responses
of the interview are not meant to replace that relationship.
Additional
information on MDS 3.0, including a full transcript of the town
hall meeting and the PowerPoint presentation can be found on the
CMS, open door forums Web site at
http://www.cms.hhs.gov/OpenDoorForums/05_ODF_SpecialODF.asp.
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State
Watch
Please
be aware of the following changes to certain state Medicaid requirements:
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Massachusetts Medicaid is moving from the state proprietary
Claim Form 10 to the UB04 in the summer of 2008. We are watching
the website www.mass.gov/masshealth for further documentation
and clarification.
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Ohio
Medicaid is requiring users to continue to submit their Ohio
Medicare Claims in the NPI Dual Mode at this time in order for
their claims to automatically crossover to their Ohio Medicaid
intermediary.
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Indiana
Medicaid is requiring Dual or NPI Only status on all Medicaid
claims as of March 1, 2008. Facilities need to make sure their
Indiana Medicaid payor is setup for Dual or NPI status.
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Training
Opportunities
One of the most
daunting challenges facing long-term senior healthcare and nursing
home professionals is proper staff training. Employees come and
go, and when they do, their training goes with them. If you don't
want to continually face the expense and headache of having each
new employee trained for our products, send a knowledgeable member
of your staff to our Train the Trainer Program in order to
become a QuickCARE Certified Trainer. If your facility is interested
in sending someone to our next Train the Trainer Program
please call our Training Department at 800-259-7633, Option 4.
April 16th marks the first of a series of free E-Training Sessions
and will cover "How to Build a Face Sheet". The trainings
are intended for all QuickCARE users and will cover a variety of
topics from Resident Demographics to submitting Medicare claims.
The session will be held twice a month at 2 pm CST and will be conducted
by a QuickCARE Certified Trainer. The session will last approximately
90 minutes with a 30 minute Q&A. Please visit our website at
http://www.quickcare.com/training_product.asp
to view the schedule for April. We look forward to your participation
and value any feedback you could provide. If you have questions,
please submit those to training@quickcare.com.
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Symposium
Update
The QuickCARE
Annual Symposium meeting scheduled for April 2008 has been postponed.
Stay tuned for more information in future newsletters regarding
a rescheduled event. Please note that this does not affect the monthly
Symposium conference calls - they will continue as scheduled.
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Employee
of the Month
January's Employee
of the Month is Jackie Smelser, Accounting Supervisor. Jackie
was recognized for the hard work and long hours spent resolving
the many accounting issues that occur when the transition to new
owners, acquisition of new licenses for sales tax, and the end of
the year all happen during the same month. Congratulations and well
done Jackie!!
December's
Employee of the Month is Bob Frazer, Senior Rollout Tech.
Bob was recognized for his outstanding support of new and challenging
customers. Bob also has the honor of being the guy with the most
marriage proposals from appreciative callers. Congratulations Bob!!
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Make sure your copy of the QuickCare eNewsletter doesn't get mistakenly
blocked by antispam software! Be sure to add julie@mditech.com to
your list of allowed senders and contacts.
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